Shipping Policy

Enchantmints Shipping Policy

At Enchantmints, we are committed to delivering your orders promptly and ensuring every package arrives at your doorstep in excellent condition.

Processing Time:

Orders are typically processed within 1-3 business days. This does not include weekends or holidays. Upon order verification and completion of payment, shipping will commence.

Shipping Methods:

We use several shipping methods depending on the destination and the customer's preference. This can include standard shipping, expedited shipping, and priority shipping. Shipping costs are calculated at checkout.

Domestic Shipping:

We offer nationwide shipping across the United States. Delivery times typically range between 3-7 business days, depending on the location and chosen shipping method.

International Shipping:

We do ship internationally. However, customers are responsible for any customs duties or taxes imposed by their country. International delivery times can vary greatly due to customs but typically range from 7-21 business days.

Order Tracking:

Once your order has been shipped, we will provide you with a tracking number via email. You can use this number to check the status of your package.

Shipping Issues:

If you have not received your package within the estimated delivery time, please contact us at hello@enchantmints.com. Please note that Enchantmints is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.

Shipping Costs:

Customers are responsible for the shipping costs associated with the delivery of the products they purchase on our site unless otherwise stated.

Returns:

Please refer to our Returns & Refunds Policy for information regarding returns and refunds. Note that return shipping costs will be the responsibility of the customer unless the item arrived damaged or defective.

We are committed to ensuring you have a seamless shopping experience. If you have any questions about our shipping policy, please don't hesitate to contact us. We are here to help!