Terms of Use

Your acceptance of these terms

This website is operated by Lemniscate, Inc. DBA Lemniscate, Inc. DBA Enchantmints.  Throughout the site, the terms “we”, “us” and “our” refer to Lemniscate, Inc. DBA Enchantmints. Lemniscate, Inc. DBA Enchantmints offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Refund and Return Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at hello@enchantmints.com.

Sale items 

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges 

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at hello@enchantmints.com and send your item to: 1 International Boulevard, Suite 400, Mahwah, NJ, 07495, United States.

Shipping

To return your product, you should mail your product to: 1 International Boulevard, Suite 400, Mahwah, NJ, 07495, United States.

You will be responsible for paying for your own shipping costs for returning your item, unless your item was received damaged or defective in some way. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Copyright Policy

All designs, templates and downloads on this Site are for personal use only. You may not resell or distribute our downloads commercially. You may not resell any products, as they are protected under Enchantmints copyright. You are more than welcome to share our content on your website or blog using the following guidelines:

1) You may not share any downloadable templates, products or prints.

2) Always provide a credit and link back to our original post when sharing our content. 

3) Do not alter our photos in any way.

4) When including a repost of any Enchantmints images or products onto any of your social media platforms such as Facebook, Twitter, Pinterest or Instagram, please add a tag back in your description to our Facebook, Twitter, Pinterest, or Instagram accounts or use the hashtag #enchantmints.

* All photos by Enchantmints unless otherwise stated

Our Privacy Policy

Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us.

Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider utilized and other similar information.

Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. If you wish to disable cookies, you may do so through your individual browser options. Please check your browser’s help section for instructions on how to do this.

Links
This website contains links to other websites. Please be aware that we are not responsible for the privacy practices of other websites. We encourage you, when you leave this website, to read their privacy policy as this particular privacy policy applies solely to this particular website.

Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites
Users may find advertising or other content on our Site that link to the sites and services of may partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Webmaster Contact Information
If you have any questions or suggestions regarding the www.enchantmints.com policies and terms of use, please feel free to contact us at hello@enchantmints.com